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Novotel York Centre, York

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From165US$ /night
Check-in
24Nov2024Select date
Check-out
25Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Fishergate, York, United Kingdom, YO10 4FD

Novotel York Centre features a 4-star, family-friendly environment with modern amenities. The hotel boasts an outdoor terrace and an indoor pool for leisure activities. Located near historical City walls, it provides easy access to York's main attractions. The hotel has achieved the ALLSAFE cleanliness label for guest safety.

Location

Situated close to the historical City walls, the hotel is a short walk from shops, business centers, and the University of York. Notable attractions like York Minster and the National Railway Museum are nearby. Private parking is available for GBP 15 per day, and the hotel is 1.5 km from the city center.

Rooms

The rooms at Novotel York Centre are spacious and modern with comfortable furnishings. Each guestroom includes amenities such as air conditioning, free WiFi, and an LCD TV. Guests can expect en-suite bathrooms, laptop-safe boxes, and tea/coffee making facilities. Family options are available, including rooms with sofa beds.

Eat & Drink

The on-site Gourmet Bar offers a selection of international dishes along with light snacks and afternoon tea. Guests may enjoy a buzzing bar atmosphere with a variety of beers, wines, and cocktails served by friendly staff. 24-hour room service ensures convenience for dining at any time.

Leisure & Business

Novotel York Centre features a range of leisure amenities, including an indoor pool and a lounge area. For business needs, the hotel provides conference space measuring 2153 square feet and complimentary wireless internet access. Other amenities include a 24-hour front desk, parking, and facilities for disabled guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room Sofa Bed
Max:
3 persons
24 m² 
Bed options:
1 King-size bed
Heating
Air conditioning
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Superior Queen Room
Max:
2 persons
24 m² 
Bed options:
1 King-size bed
Heating
Air conditioning
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Executive Queen Room Sofa
Max:
2 persons
24 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
York700 m
Airports
Leeds Bradford (LBA) 51.1 km
Doncaster Sheffield (DSA) 61.6 km
Train
York Railway station 1.2 km
Bus
Bus stop 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Fishergate, York, United Kingdom, YO10 4FD
Map view
street view
Fishergate, York, United Kingdom, YO10 4FD
Nearby
Fairfax House Castlegate
Fairfax House
490 m
Church
Church of St Mary Bishophill Junior
540 m
Piccadilly adj Lead Mill Lane
Fishergate Postern Tower
210 m
Museum
Merchant Adventurers' Hall
600 m
1 Tower Street
Shakespeare's Rose Theatre
370 m
Museum
The York Army Museum
450 m
Restaurants
Atithi Contemporary Indian Restaurant
220 m
26 Fishergate Close to Barbican Theater
Toto's
270 m
York North 1 Fawcett Street
Yummy House
320 m
108 Fishergate
Lighthorseman
440 m
124 Fulford Road
Rustique
760 m
28 Castlegate
The Olive Tree
580 m
10 Tower Street
31 Castlegate Restaurant
760 m
31 Castlegate

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great location
professional staff
cleanliness issues
initial poor service
7.8/10
Very good
Rooms
7.7
Location
8.9
Service
8.6
Dining
7.3
Guest reviews
7.8/10
based on 15 reviews
4/5 based on 3520 reviews
8.0
8.0/10based on 5684 reviews
#38 of 52 hotels in York based on Tripadvisor
Thomas
United Kingdom, April  2024
8.2/10

The hotel offers a nice location close to the town center with good parking options. The rooms, although almost flooded with water for swimming at one time, were clean and well-maintained, but tea bags were not adequately replenished. The staff provided excellent customer service, with friendly and professional assistance. The dining experience included live music with cooked options and unlimited drinks. The facilities were satisfactory, catering to basic needs but not overly luxurious.

Rooms
8.0
The rooms were clean and well-maintained, but there was an issue with proper cleaning and replenishing tea bags.
Service
9.0
The staff was very professional, friendly, and keen to help, offering excellent customer service.
Location
9.0
The hotel is conveniently located within walking distance of all major attractions and the town center, making it easy to explore the area.
Dining
8.0
Dining experience included live music and cooked options with unlimited drinks, providing a pleasant atmosphere.
Facilities
7.0
The facilities met basic needs adequately but did not offer extravagant amenities.
Matthew
United Kingdom, April  2024
8.8/10

I loved my stay at this hotel! The location was perfect, hidden away in a lovely private area but still a short and pleasant walk to the town center. The rooms were cozy with a lovely view, and I could enjoy a nice cup of tea thanks to the in-room coffee facilities. The service, especially during an unexpected situation, was top-notch. Although the dining options were not included, I had a delightful dining experience with live music nearby. The facilities were great, and overall, it was a fantastic value for money.

Rooms
9.0
I absolutely adored my room with its lovely view.
Service
9.0
The service was exceptional, especially during the unexpected situation. The manager was suitably apologetic and handled everything professionally.
Location
9.0
The hotel is tucked away in a beautiful private area but still conveniently close to the city center, making it a perfect choice.
Dining
8.0
The dining experience was delightful with live music nearby, although it was not included in the price.
Facilities
9.0
The facilities were great and added to the overall enjoyment of my stay.
Gerard
United Kingdom, March  2024
7.6/10

The hotel is located in a nice area, a pleasant 10-minute walk from the center of York by the river. The rooms are equipped with pull-out sofa beds for kids and have a separate toilet from the washing area, although they were not cleaned properly and tea bags were not replenished. The service was a bit lackluster initially, but improved with the help of a very friendly waiter named Rhys, becoming very professional and providing excellent service. The hotel offers proximity to the main city attractions, making it convenient for exploring York on foot. The dining experience, although not inclusive of unlimited drinks for the cooked option, offers exquisite dishes. The facilities are average, with some room for improvement in cleanliness and maintenance.

Rooms
7.0
The rooms were not cleaned properly, and tea bags were not replenished. However, the pull-out sofa beds for the kids were very comfortable, and the separate toilet from the washing area was convenient.
Service
8.0
Initially, the staff didn't seem too bothered, but improved after speaking to a manager, especially with the help of a waiter named Rhys who provided excellent service.
Location
9.0
The hotel is in a nice little area, a 10-minute walk from the center of York by the river, offering easy access to all the tourist attractions.
Dining
8.0
The dining experience, while not inclusive of unlimited drinks, served exquisite dishes.
Facilities
6.0
The hotel's facilities were average, with room for improvement in cleanliness and maintenance.
Susan
United States, February  2024
7.0/10

I had a mixed experience at the hotel. On the positive side, the rooms were very clean and had a super comfy bed, thanks to a recent refurbishment. The staff, especially Rhys at the bar, were friendly and eager to assist. However, there were some issues with customer service from one staff member. The location was convenient, being close to the town center with parking available, but it was slightly far from the train station. The dining options were limited, but the homemade biscuits were a nice touch. Overall, it was a decent stay with some room for improvement.

Rooms
8.5
The rooms were spotlessly clean and featured a cozy bed and additional seating with a sofa and chair.
Service
7.5
The staff, particularly Rhys, were welcoming and provided great service. However, one staff member lacked in customer service skills initially.
Location
7.5
The hotel's location was convenient for exploring the city center with onsite parking, though a bit far from the train station.
Dining
6.5
The dining experience offered limited options, but the homemade biscuits were a nice treat.
Facilities
7.0
James
United Kingdom, December  2023
8.4/10

The hotel is in a prime location within the city center on the river Foss, making it convenient to access all the tourist attractions. The rooms are impeccably clean and recently refurbished, featuring a new design sofa bed and a separate WC for added comfort. The service was exceptional, with the staff going above and beyond to ensure a great stay. However, the dining options may be limited, but the energy bars provided a quick snack. Overall, it offers great value for money with its excellent service and convenient location.

Rooms
9.0
The rooms were spotlessly clean and had a new design sofa bed and a separate WC, which was very handy.
Service
9.0
The staff were extremely friendly and provided excellent service, fulfilling requests promptly and with a smile.
Location
9.0
The hotel is perfectly situated near the Castle area of the city, in a quiet cul-de-sac close to the city center, making it an ideal base for exploring.
Dining
7.0
The dining options may be limited, but the energy bars provided a quick snack for convenience.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay, ensuring a comfortable and enjoyable experience.
John
United Kingdom, November  2023
8.0/10

The hotel is conveniently located just outside the city wall, in a lovely private area, within walking distance of all the tourist attractions. The rooms were not perfect due to some cleanliness issues and lack of amenities, but the friendly and professional service made up for it. The dining experience had its perks with unlimited drinks, but there were some shortcomings. Good value for the great location.

Rooms
7.0
The rooms could have been improved with a dressing table and mirror. Tea bags were not replenished, and the cleanliness was lacking.
Service
9.0
The staff, especially the manager, were very friendly and keen to help, providing excellent customer service.
Location
9.0
The hotel is just outside the city wall, in a lovely private area, within walking distance of all the tourist attractions.
Dining
7.0
The dining experience offered unlimited drinks with the cooked option, but there were some issues.
Facilities
8.0
The facilities provided good options but lacked some attention to detail.
Doug
United States, November  2023
8.0/10

The hotel is situated in a lovely private area tucked away, offering a quiet stay within walking distance of all the tourist attractions. The rooms, despite the separate toilet setup, provide a clean and comfortable space that kept the children amused. Service was top-notch, especially with the professional and friendly staff on the reception desk. However, it's worth noting that some staff members seemed unbothered initially until we spoke with a manager. Dining options, though not included, were served well, and the facilities were satisfactory overall.

Rooms
8.0
The rooms with the separate toilet setup were clean and comfortable, keeping the children amused.
Service
9.0
The staff, particularly on the reception desk, was professional and provided excellent customer service. The waiter named Rhys behind the bar was exceptionally friendly.
Location
9.0
The hotel is in a lovely private area tucked away, well within walking distance of most of the main attractions in York City.
Dining
7.0
The dining experience was satisfactory, with options served well, though not included in the package.
Facilities
7.0
The facilities provided met our needs adequately during our stay.
Larry
United States, November  2023
7.8/10

The hotel was ideally located in the center of the city with convenient parking, offering a pleasant walk into town along the river. The rooms, though equipped with air conditioning and an excellent shower, lacked proper cleanliness and the tea bags were not replenished. The service was a mix of unhelpful initial interactions but redeemed by a professional and pleasant receptionist. The dining options featured live music and local fish, while the facilities were satisfactory.

Rooms
7.0
The rooms had air conditioning and an excellent shower but were not cleaned properly, with tea bags not replenished.
Service
8.0
Initially lacking customer service skills, the staff improved with one member being very professional and providing excellent service.
Location
9.0
The hotel was centrally located in York, near the river, and within walking distance of the city's attractions.
Dining
8.0
Dining offered live music and local fish, which was a nice touch.
Facilities
7.0
The facilities met the basic requirements for a comfortable stay.
great location
cleanliness issues
Eddie
United Kingdom, September  2023
8.6/10

The hotel is conveniently located near the town center with onsite parking, offering a quiet stay with easy access to all the main city attractions. The rooms are in good clean condition, featuring recently refurbished Queen size beds, although they lack walk-in showers. The service is exceptional, with friendly and helpful staff, notably a waiter named Rhys. The dining experience includes a cooked option served with live music, and the facilities are top-notch.

Rooms
8.0
The rooms were spotlessly clean and recently refurbished, providing a comfortable stay.
Service
9.0
The service was excellent, with staff keen to help and provide great service, especially Rhys behind the bar.
Location
9.0
The hotel is very near the city center, within walking distance of all the tourist attractions, including a beautiful Christmas market in York center.
Dining
8.0
The dining experience offers a cooked option with unlimited drinks, served with live music, enhancing the overall atmosphere.
Facilities
9.0
The hotel facilities are top-notch, enhancing the overall stay with excellent amenities.
Stephen
United Kingdom, August  2023
8.0/10

The hotel is in a great location, just outside the city wall with a lovely walk into town along the river. The rooms offer a good en suite facility but were not cleaned properly, and tea bags were not replenished. The service was excellent, with the staff very professional and providing exceptional customer service. The dining experience was pleasant with the option for unlimited drinks. Overall, a nice place to stay.

Rooms
7.0
The rooms provide a good en suite facility but were not cleaned properly, and tea bags were not replenished.
Service
9.0
The service was excellent, with the staff very professional and providing exceptional customer service.
Location
8.0
The hotel is just outside the city wall with a lovely walk into town along the river.
Dining
8.0
The dining experience was pleasant with the option for unlimited drinks.
Facilities
8.0
The hotel offers nice facilities.
Edward
United Kingdom, July  2023
8.2/10

The hotel is in a lovely private area tucked away, within a short walk to main city attractions. The rooms were decent, but the lack of a walk-in shower and issues with cleanliness were disappointing. The service, especially from a waiter named Rhys, was exceptional, and the restaurant staff were professional. The location was fantastic, allowing easy access to all of York's tourist attractions. The dining experience had its ups and downs. Overall, a good value for the money.

Rooms
7.0
The rooms were not perfect, lacking a walk-in shower and not cleaned properly with items not replenished.
Service
9.0
The service, especially from Rhys and the restaurant staff, was outstanding.
Location
10.0
The location was fantastic, within walking distance of all the main attractions of York.
Dining
8.0
The dining experience had its ups and downs, but overall satisfying. However, the option for fried oysters was a nice touch.
Facilities
7.0
Facilities were decent, providing a comfortable stay despite some room issues.
Peter
United Kingdom, June  2023
7.0/10

The hotel is conveniently located just outside the city wall with a lovely walk into town along the river, in a nice little area 10 minutes walk from the center of York. The rooms were cleaned properly but lacked sufficient amenities like soaps and shower gels, and only provided 1 bath towel. On the bright side, the rooms featured a huge television and an espresso machine.

Rooms
7.0
The rooms were cleaned properly but lacked some amenities, although they did have a huge television and an espresso machine.
Service
7.0
The service was a bit mixed as some staff were very friendly and helpful, while others seemed less attentive and welcoming. However, the overall service was good.
Location
9.0
The location was great, just on the outskirts, making it a peaceful area, within a short walk to main city attractions and offering on-site parking.
Dining
6.0
There were limited dining options on-site, but there was a nearby place with unlimited drinks for the cooked option, providing some variety.
Facilities
6.0
The facilities were adequate, offering some basic services but nothing extraordinary.
Matthew
United States, May  2023
8.4/10

I had a pleasant stay at the hotel. The rooms were recently refurbished, so they were spotlessly clean with a lovely view, but the absence of a walk-in shower was inconvenient when returning after a night out for dinner.

Rooms
8.0
I loved the clean and freshly refurbished rooms with a lovely view.
Service
9.0
The staff was incredibly friendly and eager to help. The manager was suitably apologetic, and Rhys, a waiter, stood out for his exceptional service.
Location
10.0
The hotel is conveniently located within walking distance of all the tourist attractions in a quiet and private area. It's a short pleasant walk to the town center and very close to the historic city center.
Dining
7.0
Dining options were not included, but there's a nearby place with live music for cooked options. The butter was a nice touch.
Facilities
8.0
The facilities were good overall, with room service, dry cleaning, laundry, a welcome drink, and happy hour provided.
Sam
United Kingdom, May  2023
8.2/10

The hotel is situated close to the center of York in a nice area, offering easy access to all the main attractions. The rooms are well-maintained and clean, although some issues with shower temperature on higher floors. The service was professional, with particular praise for the receptionist we interacted with, though a slight hiccup with the manager. Dining options were satisfactory, including unlimited drinks at a nearby Wetherspoons. Overall, a good value for money choice with great proximity to the town center.

Rooms
8.0
The rooms were in good clean condition, but experienced some inconsistency with shower temperature on the higher floors.
Service
9.0
The service was very professional with excellent customer care, especially from the receptionist we encountered.
Location
9.0
The hotel is in a nice little area, just a 10-minute walk from the center of York, offering easy access to all the main attractions.
Dining
7.0
The dining options were varied, with the highlight being the possibility of unlimited drinks at a nearby Wetherspoons.
Facilities
8.0
The hotel offers satisfactory dining facilities and a convenient location for exploring York.
Philippa
United Kingdom, April  2023
8.2/10

A delightful stay, perfect for families with kids. The hotel kept the children amused with freshly made beds and separate arrangements for them, but the dining options were limited. The service was top-notch, focusing on safety and professionalism, and the location was central with easy access to all attractions.

Rooms
8.0
The kids were entertained by the freshly made beds with separate arrangements for them.
Service
9.0
The staff provided excellent service with a focus on safety and professionalism.
Location
9.0
The hotel is ideally located in the center of town, making it convenient to access all attractions.
Dining
7.0
Limited dining options for the kids as well, but overall satisfactory.
Facilities
8.0
The facilities were well-suited for families with kids.
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Rooms and Guests2 Guests, 1 Room